SHIPPING

How much is shipping?
UK - £2.99 (Next day Delivery) Royal Mail Signed For® 1st Class (Signature required on delivery)
Europe - £4.99 (3-5 working days) Royal Mail International Tracked
Worldwide - £8.99 (5-7 working days) Royal Mail International Tracked
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
How long will it take to receive my order?
Orders are processed within 24 hours from when we receive your order. Shipping times after order processing are displayed below.
UK | 1-2 Working Days EUROPE | 3-5 Working Days WORLDWIDE | 5- 7 Working Days
Duties , Tax & Customs
Orders ship from London UK. EU/ WORLDWIDE CUSTOMERS You may be responsible to import duties & taxes depending on where you reside.
Unfortunately we have no control over this and cannot be responsible for this. Please contact your customs office for further info.
If customs and duties are not paid and the item is shipped back to us;
- You have one month to contact us from date of your order to arrange re-delivery and you will be charged for redelivery.
-If item is not claimed and paid for re-delivery in one month from your order date, your order will be added back to our stock and your order will be closed and not refunded.
Track My Order | Incorrect Address
When you place your order you will receive a confirmation email.
You order will be packaged and shipped to the destination address you provided at checkout, tracking number will be emailed to you so you can track your parcel.
If there are any problems / amendments or you did not recEIve a tracking number
contact us
Once parcels have been shipped we are unable to make any amendment to your order.
If you have provided us with an incorrect address and parcel has been shipped we are not liable once order has been shipped
I have a query, how can I contact you?
You can contact us through our contact page or via our email info@nemesisjewellery.com
We will respond within 24h